Provide Your Business with No-Worries Managed IT Services

Are you tired of waiting for IT support every time your computer crashes? Frustrated with re-explaining problems to a new technician on every call? Feeling anxious that something else might break?

A Help Desk with 30-Minute Response Time

Is your network down? Are your computers running slow? Or has a natural disaster caused you to lose data? Many of these types of problems are preventable with monitoring and disaster planning by PC Professional. However, if you do encounter an IT problem, a friendly technician will respond to you within 30 minutes.

Managed IT Services & Managed Security Services in the Bay Area

When you partner with PC Professional, you’ll get all-inclusive on-site and remote managed IT services that include comprehensive IT support, as well as managed security services so you can outsource management and monitoring of firewalls, security analysis, strategic planning, private networks, and more.

What does that mean for you? When you’re deciding between IT outsourcing or in-house IT, and you’re leaning toward remote monitoring and managed security, you can rely on the peace of mind and workflow optimization that a virtual CIO can provide. Let’s discuss managed IT services for your business.

Get These Benefits with Managed IT Services

Cost Effective Tailored Packages

Every business’s needs are completely different from the next, and you can get 100% custom packages for a business of any size or with any budget. 

Predictable Costs 24/7

Why should you pay more if your network is down or a server fails? PC Professional’s flat-rate fee covers incidentals that need immediate attention.

Ramped-up Productivity

Never stress about IT failures. Instead, get around-the-clock monitoring of your computers and network to prevent problems before they happen.

Rapid Response Rate

Get a 30-minute response rate from our friendly customer service team during regular business hours, to keep you up and running every day.

What’s Included in Managed IT Services by PC Professional?

Whether you want to entirely outsource your IT or you need co-managed IT services (where we work with your IT team), we are flexible and ready to help. Our IT infrastructure outsourcing options are as follows:

Managed Cloud Services

We implement safeguards and controlled access to protect cloud applications and resources that your business has stored online.

Help Desk

As mentioned earlier (but worth mentioning again), we guarantee a 30-minute response from a friendly customer service rep or technician.

Remote Monitoring

The IT specialists at PC Professional will actively monitor your equipment remotely, and can quickly detect and take action on any alerts.

Managed Security

Your team can have peace of mind with around-the-clock intrusion detection, security audits, rapid response to emergencies, and more.

Virtual CIO

When you select PC Professional’s Virtual Chief Information Officer package, you will have a CIO at your disposal. Read on for more information.

Virtual CIO Package

PC Professional’s Virtual Chief Information Officer (CIO) package provides you with data protection against cyber-attacks and solutions to tackle any IT-related issue without your business having to assume the cost of hiring a full-time technician.

As part of our managed IT support services, we will analyze your current IT environment and provide solutions to streamline and enhance your data infrastructure.

You can expect the following services to be delivered as part of your virtual CIO package:

Technology Assessment

Our Technology Assessment is a comprehensive IT audit of your company’s network infrastructure, processes, and policies to generate a detailed report of technological deficiencies and deliver recommendations for improvement.

Security Analysis

Our managed IT support for Bay Area clients covers proactive measures to keep you protected from cyber threats. Our technicians will investigate and expose your company’s potential security vulnerabilities in order to provide the most thoughtful plan of action.

Disaster Planning

We will set you up with proactive security tracking to carefully monitor your system for potential threats with regular testing to confirm that servers and backup solutions are fully functioning in case of failure.

Technology Acquisition

Through our partnerships with industry-leading manufacturers such as Microsoft, we are dedicated to delivering the best price and service possible for the hardware and software deemed critical to your company’s architecture.

Strategic Planning

A strategic plan is implemented based on your budget, growth projection, customer and employee needs, as well as specific goals for your business.

Workflow Optimization

We assess an organization’s departments and offer software & hardware solutions to make your workflow more efficient and adaptable to your ever-changing environment.

Do on-site or remote managed IT services or managed security services sound like solutions that could help your team right now? Let’s discuss it!

Let’s Talk About Managed IT Services, IT Outsourcing, and Managed Security Services

When you outsource to us, we guide and assist in every aspect of your IT—from purchasing new hardware and software to remote management and on-site engineer work.

You can opt to fully outsource or augment your in-house IT team with co-managed IT services. We can serve as your IT department, supplementing short-handed staff and offering subcontracting services that suit your current needs. At PC Professional, we strive to make sure your IT helps your organization to be the best it can be! Let’s start with a consultation.