Support Your IT Team with Co-Managed IT Services by PC Professional

Is your in-house IT team struggling to keep up with technological demands? Is your network or hardware breaking faster than your technicians can respond? Would some support in the form of co-managed IT services help to lighten the burden so they can concentrate on what matters most? Sounds like it’s time to talk to PC Professional.

A Help Desk with 30-Minute Response Time

When you think about remote and onsite IT support, response time matters. Every minute your system is slow or your network is down, money is lost.

You can prevent most problems with proactive IT solutions; however, when you have an urgent need, you can count on PC Professional to respond in 30 minutes or less. That’s fast service, and we guarantee it.

Co-Managed IT Services for Your Bay Area Business

Maybe you haven’t thought about outsourced managed IT services for your San Francisco, San José, Oakland, Fremont, Sacramento, Concord, Walnut Creek, Dublin, Pleasanton, or Emeryville business because you already have an IT team onsite.

But did you know that IT outsourcing can supplement deficits and address your specific technology needs? Perhaps you only need help with IT infrastructure, network management, IT service delivery, or cybersecurity. Maybe IT project management, IT vendor management, or IT governance is your team’s weakness.

At PC Professional, we have the staff and virtual CIO to augment your existing team with everything from cloud computing and IT consulting to IT strategy and IT risk management. Through this dynamic type of IT collaboration, we can make sure that any vulnerabilities or gaps in your IT operations are covered so you can get on with business as usual. Let’s discuss co-managed IT services today.

The Benefits of Co-Managed IT Services

Custom Packages

Your business’s needs are unique. That’s why we give you the ability to customize your co-managed IT package so you have everything you need, without paying for what you don’t.

Flat Rate Fees

If you require assistance, you shouldn’t have to worry about how much it will cost. Instead, we want you to rest assured that remote and onsite support is always included.

Enhanced Productivity

No more outages that slow down or stop productivity. We’ll monitor your network 24/7 so you can rest assured that your technology will work to keep business moving.

Prompt Responses

When you contact our help desk with an IT problem, you can expect to hear from a customer service representative or technician within half an hour—we guarantee it.

What’s Included in Co-Managed IT Services by PC Professional?

What will your IT team be responsible for, and what tasks will we take over? That’s the question and one we’ll work closely with you to answer. You can choose from a variety of services provided by our experienced technicians:

Managed Cloud Services

Our technicians will implement controlled access and safeguards that will protect everything you have stored in The Cloud.


You can rest assured that your data is protected with security assessments, penetration testing, employee training, and other measures.

Remote Monitoring

Our IT specialists will continually and remotely monitor your equipment and take immediate action in the case of an alert.

Data Backup

Never worry about losing valuable data because we’ll use cloud applications to store information where it’s always accessible.

Disaster Recovery

When securing data, preparation is key. We’ll devise a plan that can be easily implemented in the case of catastrophic data loss.

IT Consulting

We’ll tell you if your network, hardware, software, and other IT components are adequate to help you reach your business goals.

Hardware & Software

If you want technology that will keep your business running at top efficiency, with discounts on purchases, turn to PC Professional.

Let’s Discuss Co-Managed IT Services for Your Bay Area Business

When you outsource even part of your IT to us, we will treat your network like it’s our own—monitoring, reporting, repairing…or whatever is included in the co-managed IT services package your business has selected.

We have team members ready to discuss all levels of outsourced managed IT services with you. Just get in touch with us and we’ll set up a no-cost consultation that suits your schedule.