IT Services for Non-Profits
We’ve worked with several non-profit agencies to build, maintain and consult on their IT infrastructures since 1981.
We understand the challenges regarding funding, employee retirement, staying flexible and increased government regulations. You’re teammates need mobile access to systems, work flow automation and tools that will help you increase social awareness.
We are experts that will assess your needs then create a customized solution for your non-profit IT infrastructure.
Our non-profit IT solutions provide the following benefits:
- Improved Security
- Employee Collaboration
- Improved Productivity
- Disaster Planning
- Happier Employees
We can help with:
- Help Desk
- Application Development
- System Deployment
- End User Support
- Cloud Utilization
- Network Security
Results We’ve Produced for Non-Profits:
Increased Response Time
A local non-profit organization was experiencing delayed responses for their IT needs and needed an immediate solution.
They expressed that this was impacting the speed of which they could serve their clients and felt that it was time to hire a local IT company who could respond on site and remotely for all their technology needs.
Our technical migration team performed a detailed audit using network analyst software tools to determine current security level. All network devices were analyzed and documented. Network passwords were rolled and all required application software documented. A help desk was set up to provide ticketed requests to be submitted in a variety of ways. Technical on site submitted was arranged to be on site at a predetermined time once a week. Remote monitoring was installed and activated and technical consulting was arranged to help this non-profit organization plan for their future.
PC Professional executed a total agency migration to Microsoft Office 365. Implementation of agency wide VOIP system, implemented Cloud Backup for all critical data, migration to state of the art firewall security, and a standardized help desk ticketing system using cloud technology from Microsoft.
The organization is now able to work more efficiently and improve employee productivity. There has been tremendous improvement in the utilization of technology to deliver improved service to their clients and Improved the level of service giving back to those in need in the local community.
Recovered Data & Disaster Recovery Plan
A Local Non-Profit Private School had an internal data loss and struggled with being able to recover critical data. Furthermore, they were not confident that existing security protocols were in place to mitigate future issues like this from happening again.
PC Professional were hired as IT consultants and provided a comprehensive review of the school’s data processes, policy and procedures, and disaster recovery posture. We also ran our Net Detect software to identify potential vulnerabilities within their network.
We fixed identified security issues and develop complete set of network documentation and a hardened disaster recovery plan to help protect against and more quickly recover from future data loss.